JAPAN AIRLINES

PRESS RELEASES

  • March 18, 2020

Updated International Network - Japan Airlines Announces Temporary Reduction of Services in Response to the Coronavirus (COVID-19)

Based on the impact of the coronavirus and travel demand, the following services will be reduced on the following dates.

[Updated Figures on Reduced Services]
Current - Affected Routes: 43 (out of 57 total routes) / Affected Flights: 1,678
Previous – Affected Routes: 35 (out of 57 total routes) / Affected Flights: 1,572

Temporary Reduction on International Routes in Response to Quarantine Measures
Due to recent announcements made by the Japanese government to strengthen quarantine measures, the following services will be reduced on the following dates.
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Temporary Reduction on International Routes
Based on the most updated information with the coronavirus, the Company will continue to review its global network and apply additional changes as necessary.
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Special Handling Procedures for Customers Holding Domestic Reservations
The Company has announced the decision to extend the waiver for date change/cancelation fees for travel commencing on/before April 30, 2020. For details, please refer to the URL below.
https://www.jal.co.jp/jp/en/info/2020/dom/200228/index.html

Details on Extension of Waiver
Japan domestic reservations commencing between April 6 and April 30, 2020
Note: Applicable for date change/cancelations received on/after March 18.

Special Handling Procedures for Customers Holding International Reservations
The Company has announced the decision to extend the waiver for date change/cancelation fees for travel commencing on/before April 30, 2020. For details, please refer to the URL below.
https://www.jal.co.jp/jp/en/info/2020/inter/200127_02/index.html

Details on Extension of Waiver
-Tickets starting with 131 stock number
-Flights departing/arriving into Japan
-Date of issuance is not specified as reason is due to strengthened quarantine measures
-Flights commencing between April 6 and April 30, 2020

 

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