Press Release

Japan Airlines (JAL) has implemented the JAL Covid-19 Cover, as part of its JAL FlySafe program since
December 2020, a service that provides reassurance and support to passengers with essential travel needs
during the global pandemic. The service is provided in partnership with AWP Japan (member of the Allianz
Partners group) and covers medical costs resulting from the medically necessary COVID-19 testing and any
subsequent medical treatment for passengers who test positive during their travels. Quarantine costs and
repatriation assistance are also available for those requiring it after a positive diagnosis.
Starting July 1st, 2021, quarantine cover is expanded to passengers suspected of being infected with
COVID-19 and required by local authorities to quarantine.

A global 24-hour support line in English and Japanese will also be available to assist customers who may need this service, providing peace of mind throughout their journey.

The JAL Group is continuing to implement key measures against COVID-19 to provide a safe and secure travel experience at the airport and throughout their journey.
For details on the JAL FlySafe initiative, please click here.
For full details: https://www.jal.co.jp/jp/en/inter/jalcoronacover/index.html
For media queries, contact mediarelations.hdq@jal.com

 

About Allianz Travel
Allianz Travel provides travel-related insurance products and services, including trip cancellation and emergency medical assistance. We partner with airlines, travel agents, banks and other intermediaries around the world to offer travel insurance plans that offer peace of mind to customers. Constantly pushing technological and geographical boundaries, our global travel protection solutions combine assistance and technology to support customers 24/7, before, during and after their trip. Allianz Travel is the travel insurance brand of Allianz Partners.
For more information, please visit www.allianz-partners.com